APHSA ISM 2018 Panel Session

FIELD STORIES: THE REAL IMPACT OF MOBILE SOLUTIONS


The 2017 CompTIA Human Services IT Advisory Group “HHS State of the States Survey” reported that 45% of respondents cite mobility as a component of their service delivery system. But what does that really mean?
 

 

The Leader's Challenge
- Field Stories: The Real Impact of Mobile Solutions

Leaders at AZ DCS, Erie County DSS, and FSSNF share the challenges they were facing with their government child welfare systems that led to implementing a mobile solution with Diona.

The Caseworker Experience
- Field Stories: The Real Impact of Mobile Solutions

ISM 2018 Conference - Diona panel session Caseworkers at AZ DCS, Erie County DSS, and FSSNF share their experiences using the Diona mobile solution which gives them field access to their department's case management system.

 

APHSA ISM 2018 CONFERENCE EMERGING LEADERS PRESENTATION BY KYMBERLEE WILLIAMS-HASSAN OF DIONA

In her ISM 2018 Conference Emerging Leaders Poster Presentation, Kymberlee Williams-Hassan of Diona presents her project working with the Arizona Department of Child Safety (DCS).

Using Diona Mobile Visits and Diona Mobile Investigations, DCS implemented mobile-first innovations to modernize its child welfare systems. DCS’ solution, Guardian Mobile, utilizes mobile devices so that 1,400 caseworkers can now receive and deliver real-time data—anywhere, anytime, whether online or offline—through a government-cloud-based mobile solution that is secure, scalable, and reliable.