ARIZONA DEPARTMENT OF CHILD SAFETY

“Mobile First” Innovations for 20-year-old SACWIS Improve Productivity, Efficiency of Caseworkers

The Arizona Department of Child Safety (DCS) took an innovative approach to digital transformation by deploying a “mobile first” strategy, allowing more than 1,400 caseworkers to adopt current mobile technology into their practice today and access real-time data and information in the field, despite the limitations of its SACWIS. By implementing Diona Mobile Visits and Diona Mobile Investigations, DCS achieved seven significant benefits:

  • Increased Field Access to SACWIS to 100%

  • Improved Caseworker Efficiency by 20%

  • Increased Time Spent with Children and Families

  • Enhanced Service Quality and Case Outcomes

  • Improved Data Quality

  • Saved $18.7 Million Annually in Departmental Costs (Projected)

  • Implemented Complete Solution in Only 8 Months

I believe in a mobile first strategy. We wanted
mobility, and Diona delivered.
— Linda Jewell CIO, AZ DCS
 
 
 
 

Case Study Video

Watch how DCS uses Diona Mobile Investigations and Diona Mobile Visits

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ARIZONA DEPARTMENT OF CHILD SAFETY (DCS) RECEIVES ISM 2018 AWARD FOR MOBILE SOLUTION

Congratulations to Arizona DCS for receiving the APHSA ISM 2018 Award for Excellence in Human Services IT - Best Use of Technology for Operations. Using Diona Mobile solutions, DCS implemented mobile technology innovations into its case management system to extend its capabilities and reduce its reliance on paper files.

Read ISM Award Announcement →

 

ARIZONA DEPARTMENT OF CHILD SAFETY EMPOWERS CASEWORKERS WITH DIONA

Mobile First Strategy Brings Insight, Productivity and Efficiency to Workers in the Field

Austin, TX, May 22, 2018—Diona, a global provider of enterprise mobility software for government Health and Human Services agencies, today announced the results of its CIO 100 award-winning work with the Arizona Department of Child Safety (DCS) to integrate Diona Mobility into its case management system.

Read the AZ DCS Press Release →

 

ARIZONA DEPT. OF CHILD SAFETY RECEIVES CIO 100 AWARD

Mobile First Innovations Leverage Diona to Empower Caseworkers in the Field

May 2018, IDG's CIO has awarded The Arizona Department of Child Safety a CIO 100 Award for implementing mobile technology into its case management system using Diona solutions. 

Read More About This CIO 100 Award Winner →

 

ARIZONA DEPARTMENT OF
CHILD SAFETY GOING MOBILE

May 2017, AZ DCS announced their mobile initiative and, after a competitive selection process, chose Diona to implement mobile applications for AZ Department of Child Safety Case Managers.  

Read More about Arizona DCS going Mobile →

 

 



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