Enabling parental commitments
with Diona Child Support.
Diona solution
Diona Child Support
Improving Participant Access
Diona Child Support has been thoughtfully designed and purpose-built to simplify the process for both custodial and non-custodial parents, helping them effectively fulfill their responsibilities. It's more than just an app—it's a solution that fosters seamless engagement by offering comprehensive features in a single, easy-to-navigate environment.
-
Diona Child Support helps state and local agencies modernize how parents involved with the child support program engage with them.
Enhance Experience for Parents
Offer modern experience with intuitive, user-friendly interface
Provide easy application, monitoring, payments and information access
Engage with appointment tracking, messages and notifications
Access anytime, anywhere
-
The solution is designed around human-centered engagement. Parents can securely enroll, upload documents, update contact information, complete forms, receive reminders, make payments, and communicate directly with their caseworkers — all from their mobile device. This helps parents stay informed, reduces missed payments and appointments, and promotes stronger collaboration.
Safeguard the Environment
Eliminate paper files and storage
Reduce postage, processing and delivery costs
Influence carbon footprint
Reduce carbon emissions from in person visits
Optimize Program Performance
Decrease conflict of participating parents
Reduce garnishments
Improve payment consistency
Expand caseworker capacity to serve
-
Absolutely. Child Support programs are continually evolving — and so is Diona’s technology. All solutions are fully configurable allowing them to easily meet new policy requirements, integrate with other human services programs, or expand functionality as agency needs grow.
Expand Language Accessibility
Deliver multilingual capabilities and support
Enhance data accuracy
Elevate quality-of-service delivery
Achieve Streamlined Integration
Integrate easily with legacy and modern systems
Leverage existing investments
Obtain rapid ROI in months, not years
-
Yes. Diona’s solution is designed to integrate seamlessly with existing Child Support systems, document management tools, and payment systems. This allows agencies to modernize in place — adding native mobile and engagement capabilities without requiring a full system replacement.
Strengthen Security Defenses
Ensure data encryption and security
Store data securely in the solution, not the device
Transmit data securely to the system of record
-
Security and compliance are at the core of every Diona solution. Our platform supports encryption, secure authentication, and compliance with federal and state standards for child support programs. Data remains protected while still accessible to authorized users when and where they need it.
Ready to experience the Diona Difference?
Want to dig a little deeper?
Diona Child Support
Solution Brief