Learn How Others Are Delivering In Moments of Need
Across various Health and Human Services programs, Diona has delivered systems of engagement and consulting services to government agencies that have impact. Diona customers across the globe rely on our deep domain expertise and technical experience to provide solutions and services that solve complex problems and reap big rewards.
Ktunaxa Kinbasket Child & Family Services Society (KKCFS)
Implemented Diona Visits for the Ktunaxa Kinbasket Child & Family Services Society (KKCFS) in British Columbia, Canada. The solution helps KKCFS in ensuring the safety of Aboriginal Children (First Nations, Metis, and Inuit) using the Signs of Safety model in the Cranbrook, Kimberley, Creston and lnvermere areas, both on and off-reserve.
Washington D.C. Department of Human Services
Implemented Diona Self Service, allowing clients to apply for and manage SNAP, TANF and Medicaid benefits, while also expediting processing of applications in a remote work setting.
Clark County Department of Family Services
Implemented Diona Visits, Diona Investigations and Diona Placement Finder to mobile enabled caseworkers allowing them to work more effectively while in the field engaging with children and families. Implemented Diona Uploads for Clark County residents allowing them to submit verification items via their mobile devices.
New York City Department of Youth and Community Development
Enabled DYCD clients to provide documentation in support of program applications without an office visit, and enabled DYCD providers to review and verify the documentation prior to DYCD staff accessing and reviewing it without having to travel to provider offices.
Free and Hanseatic City of Hamburg, Germany
Implemented Diona Visits for the Authority for Labour, Health, Social Affairs, Families and Integration (BASFI) in Hamburg, Germany to help with the administration and delivery of the SGB VIII Child and Youth Welfare aspects of the German social code.
North Carolina Department of Health and Human Services
Mobilized child protective investigators throughout the Counties with Diona Investigations, integrated with the Merative Cúram child welfare system.
New York City Department of Social Services/Human Resources Administration
Implemented a mobile channel for client self-service using Diona Self Service and Diona Uploads solutions, improving access to services for 3+ million New Yorkers and increasing benefit acceptance and retention rates.
Arizona Department of Child Safety
Integrated Diona Investigations and Diona Visits solutions with the existing child welfare case management system, boosting field access, improving caseworker efficiency, increasing time spent with children and families, and enhancing service quality.
Erie County (New York) Department of Social Services
Provided child protective investigators, ongoing children’s services caseworkers, and adult services workers with access to the State case management data through the implementation of Diona Investigations and Diona Visits.
Family Support Services of North Florida
Implemented Diona Visits to allow caseworkers to access their case details while out of the office, whether online or offline, improving their ability to engage with children and families, complete required forms and utilize their time in court.
States of Guernsey
Provided self-service capability through Diona Uploads, allowing Guernsey clients to submit verification documentation with their mobile devices and avoid unnecessary trips to government offices.
Greater Manchester, Salford City Council
Implemented Diona Visits to deliver a digital initiative allowing midwives, health visitors, and children center workers to conduct more effective in-home visits and improve early years development and intervention.
Biocon Foundation, Bangalore
Deployed Diona Visits solution as the mHealth technology platform for Biocon’s Oral Cancer Screening program.
Haven Partnership
Implemented a monitoring and evaluation solution for Haven Partnership, an Irish non-governmental organization, to track their entrepreneurship development program in Haiti.
Bal Suraksha Abhiyan, West Bengal
Helped BSA Trust to implement a case management tool that caseworkers and supervisors use to digitally maintain child protection/trafficking-related cases, and capture notes and assessments from their mobile device both while offline and online.
Shishu Mandir, Bangalore
Helped Shishu Mandir social workers with a solution to digitally capture and assess child admission related assessments from their mobile devices.
Old Skool Cafe, San Francisco
Helped Old Skool Cafe to create a digital record of all of their youth's progress through case notes, while simplifying the process of managing case information
Freedom FWD, San Francisco
Helped Freedom FWD, an NGO working to make San Francisco a model city for preventing sex trafficking and supporting survivors, with a solution to manage fellowship information and collaborate with other agencies
New Zealand Ministry Of Social Development
Playing key roles delivering Agile releases of multiple Merative Cúram systems in New Zealand, including efforts to expand online services for clients and increase efficiencies in social housing.
Ontario Ministry of Children, Community and Social Services
Supporting the implementation of Province-wide Merative Cúram income support solution.
New York City Department of Social Services
Working with DSS to implement and support a self service portal built on Merative Cúram Universal Access that allows New Yorkers to interact with DSS remotely.
Scotland Social Security Directorate
Supporting the Scottish Government’s newly formed Social Security Directorate roll out eleven benefit programs on Merative Cúram.
Singapore Ministry of Social and Family Development
Helping Singapore with its Merative Cúram eligibility, case management, and outcome management implementation.
Washington DC Department of Healthcare Finance
Helping the District implement an enterprise-wide TANF, SNAP, and Medicaid system on the Merative Cúram platform.
Minnesota Department of Human Services
Helping deliver and support the State’s Merative Cúram systems for disability assessments, case management and health care functionality.