Diona launches innovative new mobile Self-Service solution Diona Mobile Uploads

New solution allows clients to securely submit documents to government agencies through mobile devices

Diona, the innovative mobility solutions provider for Health & Human Services agencies, today announced Diona Mobile Uploads. Diona Mobile Uploads is an innovative and easy-to-use enterprise software solution that allows clients of Health & Human Services agencies to use their mobile devices to photograph and submit copies of documentation in support of their cases, claims, and recertifications. Agencies can deploy the solution to their clients in just a few weeks seeing a rapid return on investment.

Documents such as passports, drivers’ licences, utility bills, wage slips and birth certificates now can be submitted securely using smartphones and tablets rather than relying on paper-based delivery normally made by the client in person.

Diona Mobile Uploads also integrates directly with the agency’s systems in a secure and efficient manner. It is easily configurable and can be modified by the agency without the need of costly coding, allowing the agency to get the solution up and running quickly. Diona Mobile Uploads can also be deployed in any language required by agency clients.

Graham Stubbs, CEO and Co-Founder of Diona said:
“The current process of submitting physical copies, usually by hand, is a burden for many people. They have to schedule a time to travel to the agency’s offices, which is not only a nuisance for them but also creates costs for the agency which can delay the processing of their applications or claims.”

“Diona Mobile Uploads is about getting away from this paper-led system which is labour intensive and susceptible to errors. For the agency, the benefit lies in the integration with its systems and processes, simplifying and expediting their processes, and freeing up agency worker time ultimately leading to better results. ”