Michigan Department of Health & Human Services
Expanded self-service offerings with a new mobile channel for families participating in the Child Support program via Diona Child Support, enabling users to apply for services, access case and payment information, and communicate with agency workers through in-app messaging.
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Washington D.C. Department of Human Services
Implemented Diona Self Service, allowing clients to apply for and manage SNAP, TANF and Medicaid benefits, while also expediting processing of applications in a remote work setting.
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Erie County (New York) Department of Social Services
Provided child protective investigators, ongoing children’s services caseworkers, and adult services workers with access to the State case management data through the implementation of Diona Investigations and Diona Visits.
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Arizona Department of Child Safety
Integrated Diona Investigations and Diona Visits solutions with the existing child welfare case management system, boosting field access, improving caseworker efficiency, increasing time spent with children and families, and enhancing service quality.
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Biocon Foundation, Bangalore, India
Deployed Diona Visits solution as the mHealth technology platform for Biocon’s Oral Cancer Screening program.
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Old Skool Cafe, San Francisco
Helped Old Skool Cafe to create a digital record of all of their youth's progress through case notes, while simplifying the process of managing case information.
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Learn How Others Are Delivering In Moments of Need
Diona has delivered systems of engagement to government agencies across various Health and Human Services and Social Services programs. Diona customers across the globe rely on our domain specific solutions to solve complex problems, make an impact and reap big rewards.
Workers Compensation Board of Manitoba
Modernized the worker experience by leveraging Diona Self Service to empower injured workers to manage the full lifecycle of their claim from submitting an initial incident report to receiving payments.
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Clark County Department of Family Services
Implemented Diona Visits, Diona Investigations and Diona Placement Finder to mobile enabled caseworkers allowing them to work more effectively while in the field engaging with children and families. Implemented Diona Uploads for Clark County residents allowing them to submit verification items via their mobile devices.
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States of Guernsey
Provided self-service capability through Diona Uploads, allowing Guernsey clients to submit verification documentation with their mobile devices and avoid unnecessary trips to government offices.
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Family Support Services of North Florida
Implemented Diona Visits to allow caseworkers to access their case details while out of the office, whether online or offline, improving their ability to engage with children and families, complete required forms and utilize their time in court.
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Haven Partnership
Implemented a monitoring and evaluation solution for Haven Partnership, an Irish non-governmental organization, to track their entrepreneurship development program in Haiti.
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Freedom FWD, San Francisco
Helped Freedom FWD, an NGO working to make San Francisco a model city for preventing sex trafficking and supporting survivors, with a solution to manage fellowship information and collaborate with other organizations.
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Free and Hanseatic City of Hamburg, Germany
Collaborated with the Hamburg Social Authority in Hamburg, Germany to implement Diona Self Service to support a housing benefit program and Diona Visits to help with the administration and delivery of the SGB VIII Child and Youth Welfare aspects of the German social code.
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New York City Department of Social Services/Human Resources Administration
Implemented a mobile channel for client self-service using Diona Self Service, Diona Child Support and Diona Uploads solutions, improving access to services for 3+ million New Yorkers and increasing benefit acceptance and retention rates.
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Steuben County (New York) Department of Social Services
Leveraged Diona Visits to provide caseworkers with a mobile technology solution to increase their efficiency and effectiveness in the field, reduce the time they spend on paperwork, and improve their overall morale.
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North Carolina Department of Health and Human Services
Mobilized child protective investigators throughout the Counties with Diona Investigations, integrated with the Merative Cúram child welfare system.
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Bal Suraksha Abhiyan, West Bengal, India
Helped BSA Trust to implement a case management tool that caseworkers and supervisors use to digitally maintain child protection/trafficking-related cases, and capture notes and assessments from their mobile device both while offline and online.
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Ktunaxa Kinbasket Child & Family Services Society
Implemented Diona Visits to helps KKCFS in ensuring the safety of Aboriginal Children, both on and off-reserve.
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New York City Department of Youth and Community Development
Enabled DYCD clients to provide documentation in support of program applications without an office visit, and enabled DYCD providers to review and verify the documentation prior to DYCD staff accessing and reviewing it without having to travel to provider offices.
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Workplace Safety and Insurance Board Ontario
Implemented Diona Self Service to enable workers to report an injury, illness or exposure and begin the claims registration process.
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Greater Manchester, Salford City Council
Implemented Diona Visits to deliver a digital initiative allowing midwives, health visitors, and children center workers to conduct more effective in-home visits and improve early years development and intervention.
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Shishu Mandir, Bangalore, India
Helped Shishu Mandir social workers with a solution to digitally capture and assess child admission related assessments from their mobile devices.
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